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Frequently Asked Questions

Everything people ask most often about accounts, game modes, FutCoins, and ranking.

Account and access

Do I need an account to play?

You can browse the ranking, leagues, and shop as a guest, with no account. To play matches and save your progress you need a free account.

Is it free?

Yes, playing is 100% free. There are optional purchases of player cards and pitch skins with FutCoins, purely cosmetic — they give no competitive advantage.

I forgot my password, how do I reset it?

From the login screen, "Forgot your password?" sends you a code by email to reset it.

Gameplay and modes

How does a clue work?

Each round asks for a real player who fits a football condition (for example "World Champion"). See the full details in Game Rules.

What's the difference between Daily Challenges and Head to Head?

Daily Challenges is against the AI, with 3 difficulty levels and a new challenge every day. Head to Head is real-time against another player, via matchmaking or a private room.

What's World Cup Mode?

You pick a national team from 48 available and play your own tournament: group stage, knockout rounds, and a final, decided on penalties.

FutCoins and Shop

What are FutCoins?

An in-game currency, separate from experience and trophies, used to buy player cards and pitch skins in the Shop — all cosmetic.

How do I get FutCoins?

By playing: every mode (Daily Challenges, Head to Head, World Cup) awards FutCoins when you finish a match. There are also occasional ways to earn more inside the app.

Ranking and Leagues

How do I move up a tier?

Winning Head to Head matches earns trophies toward your league that week. At the end of the week, the top spots in each league get promoted and the bottom ones get relegated — see the details in Game Rules.

Does the ranking reset?

The weekly leagues do, starting fresh every week. The global trophy ranking is cumulative.

Mobile app

Is there a mobile app?

Yes, besides the web version you can also play FutDraft from the mobile app.

Support

I found a bug or want to suggest something, how do I report it?

From inside the game, using the Suggestions/Reports button (available after finishing a match and in Settings). You can also write to us, see Contact.